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On this page, you will find the answers to some of our most frequently asked questions. You can use the search facility to find answers based on keywords. If your question is not covered here, feel free to contact us for more information.



I’m a new customer.  What is the best way to work with you?

We look forward to working with you.  The best way to begin is to fill out our email form with your request.  We will send a credit application to you forward your request to the appropriate representative to give you our famous personalized service.

How do you handle shipping of the products that I buy?

You can, of course, pick up your order from our nearest warehouse. We also   have delivery areas where we deliver on our own trucks,  Other orders are shipped  via common carrier.  Smaller items can be shipped via UPS.

How do I know that I am dealing with a reputable company?

We have been in business since 1957 and have thousand of satisfied customers.  Several of the largest specialty steel manufacturers have chosen Summerville Steel as a master distributor based upon our integrity and reliability.

Do you do custom orders?

Absolutely!  We specialize in customizing your order to your specific needs.  We will work closely with you through the entire process.

Our company uses hard-to-find items occasionally.  Do you have a supplier base that can supply these items?

We have a network of suppliers that can supply practically any item that your company will need within our product line.
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